Common Uphold Login Issues and Their Solutions

1. Forgot Password

• Click on “Forgot Password?” on the login page.
• Enter your registered email and follow the password reset instructions.

2. Two-Factor Authentication (2FA) Not Working

• Ensure your authenticator app is synced correctly.
• If you lost access, use backup codes or contact Uphold support.

3. Account Locked or Suspended

• Accounts may be temporarily locked due to multiple failed login attempts.
• Wait for a few minutes or reset your password to regain access.

4. Can’t Receive Verification Email

• Check your spam or junk folder.
• Ensure you entered the correct email address.
• If issues persist, contact Uphold customer support.

5. Login Page Not Loading

• Clear browser cache and cookies.
• Try accessing Uphold using another device or browser.
• Check your internet connection.